Business Leader Digital Education Digital Literacy

Hanif Lalani’s Strategy for Effective Communication in A Competitive Economy

Hanif Lalani has over thirty years of experience working in the telecommunication sector. Lalani was born and raised in Uganda for the first ten years of his life, but his family fled to the United Kingdom due to political battles and instability.

He describes assimilation into the UK as a significant cornerstone of who he is today. Lalani grew ranks while working at BT Group and had to relocate to Northern Ireland, where he got massive opportunities for growth in his career.

Hanif Lalani explains that for a leader to have an effective management style, one must have the emotional intelligence to create a sustainable working environment. A leader must practice self-awareness before adopting a communication style that best suits them. The vital skill every leader must possess is clarity in disseminating information to others, whether in person or through telecommunication channels such as video conferencing and emails.

In another piece for, entitled “How to be a High Efficiency Problem Solver with Hanif Lalani”;  Lalani explains how he solves difficulties by stressing the value of efficiency and the significance of decomposing difficult issues into more digestible chunks. He also highlights the need for teamwork and open dialogue in problem-solving.

Lalani understands leaders are trusted by their actions and behavior. Leaders must ensure consistency between verbal communication and their efforts to inspire trust and credibility.

Lalani relies on the following strategy to achieve clarity and improved communication in any workforce:

Utilize written documentation: Written documents streamline the process and keep every person informed. Every verbal communication must be supplemented with a written record for easy reference among the team members.

Have empathy in your communication strategy: Team members have various ways of comprehending information. It is essential to standardize the communication channels to ensure that no data is lost and that all team members are on the same page.

Create a community: In a work environment, the team members need a team culture, collaboration, and a supportive culture for a higher chance to thrive in their activities. A leader must cultivate a strong sense of community for a connected and effective team.

Collaboration and transparency: Leaders must cultivate idea-sharing, open communication, and feedback among the workforce to allow the employees to provide input, share challenges effectively, and ask questions for the effective growth of an organization.

Refer to this article for more information.


More about Lalani on